So, you’ve joined Fretish™. Listed an instrument. Someone made a rental request. And you’ve accepted the request. Congratulations!
To ensure that the person renting your instrument is satisfied with the transaction and, as importantly, that you receive a positive review once the rental is complete, you should consider taking the following steps:
- Clean the guitar. Are there fingerprints on the finish? Is there “gunk” between the bridge and the pickups? Are the tuning machines looking a bit tarnished? Now is the perfect time to use an air duster, an extra soft toothbrush and/or a soft cloth to gently remove any schmutz.
- Change the strings. Use your judgment on this. If the strings were changed within the past three months and the instrument has only been played a few times, it may not be necessary to completely change the strings. But, if you cannot recall the last time you changed the strings or there is obvious wear (signs of rust or sections where the nickle is worn down), just do the right thing – change all the strings. Also, make sure that if you’ve listed a particular gauge string in your Fretish listing (i.e., .11 high E), that the replacement strings match what you have “advertised”.
- Confirm that your pick ups and volume/tone knobs are in working order. (Obviously, this only applies to electric guitars.) Plug in your guitar to a functioning amplifier. Run through all the settings on your instrument – neck pick up, bridge pick up, any other pick ups and all the different configurations your instrument supports (neck and bridge pick ups simultaneously engaged, etc.). Are the pick ups working? Is the volume working? Is the tone working? If not, get thee to a guitar repair person – prior to the rental.
- Tune the guitar. Before meeting the renter at the pick up location, make sure the instrument is in tune. It’s the little things that make a transaction go from good to great.
- Document your good work with a short video or set of pictures. Whether you choose to share all the steps you’ve taken prior to the rental with the person renting the guitar is up to you. But, at a minimum, it’s a nice way to keep a record for yourself of the shape the instrument was in each and every time you rent out your gear.